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Brother Mobile Full Color Inkjet Printer MP-21C/CDX User’s Guid e Please read this manua l t horoughly befo re using the printer. Keep this manual in a convenient place for quick and easy reference at all times.
Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.
(For USA & CANADA Only) For technical and oper ational assistanc e, please call: In USA 1-877-284-3238 (outside California) 949-859-9700 Ext. 329 (within California) In Canada 1-800-853-6660 514-6.
UJ5351001 Printed in Japa n.
i Mobile F ull Co lor Ink jet Pr inter MP-21C/CDX USER’S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-877-284-32387746 (outside California) 949-859-9700 Ext.
ii Trademarks The brother logo is a regi stered trademark of B rother Industrie s, Ltd. Windows is a trademark of Microsoft Corporation. All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.
iii Definiti ons of War ni ngs, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cauti ons that must be observed to use t he printer properly or prevent dam a g e to th e printer.
iv Warning Before cleaning the printer platen, be sure to turn off the (On/Off) button and m ake sure that all th e LEDs are off. Rem ove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA-21M P users on ly) from the p rinter.
v ! Caution DO NOT touch the flat cable and Ink Tube. Fig. 0-2 The Flat Cable and Ink Tube ! Caution Keep the printer on a flat surface. ! Caution DO NOT move or sh ak e the printer while it is p rinting.
vi ! Caution If the printer get wet, wait u ntil it dries out co m p letely before attemp tin g to print. ! Caution If you drop the printer, check that t here are no broken parts. If you find some parts broken, consul t your dealer or our authorized s ervice representative.
vii Printer Do's and Don't When Traveling ! Caution DO NOT leave the printer inside your car. ! Caution DO NOT shake or damage the printer. ! Caution When you carry the printer keep it upright. ! Caution When you travel by air, do not put the printer in your s uitcase.
USER’S GUIDE viii TABLE OF CONTENTS CH A PTER 1 INTRODUCTION ABOUT THE G U IDEBOOKS 1-1 ABOUT YOUR PRINTER 1-2 Printer Overview 1-2 Features 1-3 Operating an d Storage Env iron m en t 1 - 4 CH A PTE.
TABLE OF CONTENTS ix CH A PTER 5 TROUBLE SHOOTING ALARM INDIC A TIONS A T A GLANCE 5-1 Operator Calls 5-1 Service Calls 5-2 P APER JA M S 5-3 Ho w to clear paper ja m s 5 - 3 Q & A 5 -5 Setting Up.
USER’S GUIDE x IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Respons ible Pa rty: Brother Int ernational C orporation 100 Som.
REGULATIONS xi Industry Canada Compliance Statement (For Canada only) This Clas s B di gital apparatus complies wi th Canadian IC ES-003. Cet appareil numéri que de la class e B est conforme à la norme NMB-003 du Canada. Radio Interference (220-240 V model only) This printe r complies with EN55022(CIS PR P ublication 22)/ Clas s B.
USER’S GUIDE xii IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied wi th the AC Adapter (for MP -21CDX or option) i s not suitable for your el ectrical outl et, remove the plug from the mai ns cord and fit an appropriate three pin plug.
REGULATIONS xiii DECLARATION OF CONFORMITY (EUROPE) We, Brother International Euro p e Ltd . , Brother House 1 Tame S treet, Guide Bri dge, Audenshaw, Manchester M34 5J E, UK.
CHAPTER 1 INTRODUCTION 1-1 CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS You have two guidebooks for this printer. Read each guidebook in the following order: 1.
USER’S GUIDE 1-2 ABOUT YOUR PRINTER Printer Overview Fig. 1-1 Front View Fig. 1-2 Rear View Fig. 1-3 Inside the Printer 1-(MP-21CDX or opti onal SF-21MP users onl y) 2-(MP-21CDX or opti onal PA-21MP.
CHAPTER 1 INTRODUCTION 1-3 Features This printer has th e following featu r es: ❏ Small and Light InkJ et Printer This printe r weighs about 1kg (2.2 l bs.) and the footpri nt is very small. You can take t he printer with you anywhere, any ti me you want.
USER’S GUIDE 1-4 Operating and Storage Environment Please take not e of the following before us ing the printer. Power Supply Use the printer within the specified power range. AC pow er: ±10% of the rat ed pow er voltag e Frequen cy : 50/60 Hz (100-120V or 220- 240 V) The power cord, in cluding extens ions, sh ould not ex ceed 5 meters (16.
CHAPTER 2 PAPER HANDLING 2-1 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATI ONS The output q u a lity o f Inkjet prin ters d e p e n d s on the pape r ty p e being used.
USER’S GUIDE 2-2 ✒ Note To get the best o u tput quality an d to avoid an y d amage, use Brother sp ecial coated paper and glossy paper. Quality Coated Pap er for 360 dpi Color I nkJet printing BP.
CHAPTER 2 PAPER HANDLING 2-3 Printable area The Printable area depends on the setti ngs in your application. The figure below shows the phys ically printabl e area and non guaranteed print area of various paper types wi th this printer. Cut Sheet User Defined Envelopes 3.
USER’S GUIDE 2-4 ABOUT BROTHER SPECIAL PAPER ! Caution When you print on coated paper, trans parencies and glossy paper, be sure to select the correct media in th e ‘Quality/Color’ tab in th e printer driv er.
CHAPTER 2 PAPER HANDLING 2-5 About Brother Special Glossy Paper When you print on glos sy paper, you can get a very clear and cris p output. We recommend you use Brot her special glossy paper for you to get the best output, as the paper is especially designed t o be used for Brother Inkjet printi ng.
USER’S GUIDE 2-6 LOADING PAPER How to Load Paper in the Paper Feeding Slot 1. Open the Paper Feeding S lot Guide. Fig. 2-2 Open the Paper Feeding Slot Guide 2. Make sure that the (On/Off) LED is on. Take a sheet of paper and insert it into the Paper Feeding Slot.
CHAPTER 2 PAPER HANDLING 2-7 How to Load Paper in the Straight Paper Path Slot 1. Make sure that the (On/Off) LED is on. Take a sheet of paper and insert it into the Straight Paper Path Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front.
USER’S GUIDE 2-8 How to Load Envelopes in the Straight Paper Path Slot 1. Take an envelope and insert i t into the St raight Paper P ath slot. Be sure to adjust the p aper to the mark below. Fig. 2-5 Loading Envelopes ✒ Note • When you load envelopes, i nsert the envelope careful ly so that it won't skew.
CHAPTER 2 PAPER HANDLING 2-9 How to Load P aper in the Auto Cut She et Feeder (MP -21CDX or optional SF-21MP users only) 1. Make sure that the Latches on both sides of the Auto Cut Sheet Feeder are closed. 2. Fit the Auto Cu t Sheet Feeder on to th e printer.
USER’S GUIDE 2-10 4. Pull the wire u p . Fig. 2-11 Pull the Wire up 5. Fan the stack of paper before l oading. 6. Load the paper stack with t he printing (coated) s ide upwards. Align t h e right side of t he paper against the right hand side of the Auto Cut Sheet Feeder.
CHAPTER 2 PAPER HANDLING 2-11 ! Caution • You can load glossy paper only from t h e Paper Feeding Slot or from the Straight Paper Path Slot. • When you load gloss y paper, load only one sheet at a time. • Make sure the paper loaded in the Feeder is all the same type.
USER’S GUIDE 2-12 How to Remove the Auto Cut Sheet Feeder from the Printer 1. Open the Feeder Cover and remove the paper. 2. Move the Pap er Guide to the left. 3. Fold the wire back in the Auto Cut Sheet Feeder, and close the Feeder Cover and th en tilt th e Feeder forwards.
CHAPTER 3 CONTROL PANEL 3-1 CHAPTER 3 CONTROL PANEL LED AND BUTTONS This secti on refers to the following LEDs and buttons on t h e printer control panel. Fig. 3-1 Control Panel LEDs The (On/Off) LED The (On/Off) LED indicates the current power status of the printer.
USER’S GUIDE 3-2 Ink LEDs ( (BC) LED and (MY) LED) Each Cartridge LED indi cates when the ink is low or empty. LED Printer status Blinki ng ❍↔● The color ink cartridge i s running out of ink. You should prepare a new ink cartri dge for that color.
CHAPTER 3 CONTROL PANEL 3-3 Buttons The (On/Off) Button (Retry) When you press t his button and the (On/Off) LED comes on, the printer becomes ready to operate .
CHAPTER 4 MAINTENANCE 4-1 CHAPTER 4 MAINTENANCE CLEANING THE PRI NT HEAD Clean the print head i f you get white lines in text or graphi cs on your printed document. You can clean the 4 color (black, cyan, yellow, magenta) print heads by control panel butt on operation.
USER’S GUIDE 4-2 REPLACING THE I NK CARTRI DGES When the Ink LED(s) ( (BC) LED and/or (MY) LED) blink or come on, replace the indicated color ink cartridge with a new one. We st rongly recommend you only use B rother original ink cartridges for the printer as th ese will p rovide th e best prin t q uality.
CHAPTER 4 MAINTENANCE 4-3 ! Caution Throw away the removed ink cartridges i mmediately so that you do not re-install the old one by mistake. 3. Open the new ink cartridge box and take t h e cartridge out of the bag. ✒ Note You can recognize whether the cartridge i s used or new by the whit e gum on the rear of th e cartrid ge.
USER’S GUIDE 4-4 ! Caution Once you install an i nk cartridge, use it up within 6 months . Use ink cartridges wit hin 2 years of the production dat e.
CHAPTER 4 MAINTENANCE 4-5 CLEANING THE PRINTER Cleaning the Printer 1. Before cleaning th e printer or p r in ter platen, be sure to tu rn off the printer and remove the PC Card Cabl e from your computer and remove the AC Adapter (MP-21C DX or PA-21MP users only) if connected and make sure that all the LEDs are off.
USER’S GUIDE 4-6 REPACKING THE PRINTER ! Caution Whenever you transport t he printer, use the packi ng materials whi ch are provided with your printer. Al so, follow the s teps below to repack the printer, or th e p r in ter may be dam a g e d . Th is will void the pr in ter’s warranty.
CHAPTER 4 MAINTENANCE 4-7 4. Place any documents (manual and any documentation describing the reason for returning the print er) in the carton box as s hown below. Fig. 4-6 Repacking the printer 5. Close the cart on box and tape it s ecurely. ! Caution • Mak e sure that the prin ter has the ink cartrid g es fitted to it when shipping.
CHAPTER 5 TROUBLESHOOTING 5-1 CHAPTER 5 TROUBLE SHOOTING ALARM INDICATI ONS AT A GLANCE Operator Calls If a recoverable error occurs, the printer indicates an ‘operator call’ by blinking or turni ng on the (Alarm) LED. Find the error and take the appr o p riate action to correct it.
USER’S GUIDE 5-2 Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lightin g all the LEDs and then the fo llo wing combin ation of lamps alternatel.
CHAPTER 5 TROUBLESHOOTING 5-3 PAPER JAMS How to clear paper jams 1 . Open the Top Cover and pull t he Release Lever. Fig. 5-1 Pulling the Release Lever 2. Pull out the j ammed paper carefully with the t op cover open. Fig. 5-2 Pulling the Jammed Paper Out 3.
USER’S GUIDE 5-4 How to clear a paper jam when using th e Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) If a paper jam occurs when you are usi ng the Feeder, try to remove the jammed paper as shown i n ‘How to clear paper jams’ s ection of this chapter.
CHAPTER 5 TROUBLESHOOTING 5-5 Q & A This secti on contains commonly asked questions and the answers concerning your printer. If you have encount ered a problem, try to find the question rela ting to your problem and ta ke the steps recommended t o correct the problem.
USER’S GUIDE 5-6 Setting Up the Printer for Windows Question Recommendat ion I cannot print from my application s oftware. Make sure the supplied W indows printer dr iv er is installe d correctly and select ed in your applicati on software. I cannot print the entire page.
CHAPTER 5 TROUBLESHOOTING 5-7 Paper Handling Question Recommendat ion The printer does not l oad paper. • When you feed paper from the Paper Feeding Slot, make sure t o push the paper fully down into the slot wit h the paper straight. (For M P-21CDX and optional SF-21 M P users only) • Check to see if the (Alarm) LED is on.
USER’S GUIDE 5-8 Printing Question Recommendat ion The printer pr in ts u nexpectedly or it prints in co rrect im ages. • Cancel the print job from your computer.
CHAPTER 5 TROUBLESHOOTING 5-9 Print Quality ✒ Note You can clear a prin t q uality pro b lem b y replacing an in k cartridge with a new one if the Ink LED ( (BC) LED or (MY) LED) is on or blinking. Question Recommendat ion Printed pages contain white horizontal lin es o r th e image is faint.
USER’S GUIDE 5-10 Question Recommendat ion Colors are li ght. You may have printed in Draft mode. S et to Normal mode or Super Fine mode in the pri nter driver. Some colors are missing. • Clean the prin t h ead several times. • Ink may have run out.
CHAPTER 5 TROUBLESHOOTING 5-11 ! Caution Operation of the printer out side the speci fications s hall be deemed abuse and all repairs thereafter sh all b e th e so le liability of the en d user /purchaser. (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-877-284-3238 (outside California) 949-859-9700 Ext.
APPENDIX Appendix-1 APPENDIX PRINTER SPECIFI CATI ONS Printing Print Method Piezo with 32 X 4 nozzles Resolut ion 720 X 720 dots per inch (DP I) - Super Fine 360 X 360 dots per inch (DPI) - Normal 180 X 360 dots per inch (DPI) - Draft Print Speed (with Printer Interface Card) 107 cps at 10 cpi Up to 1.
USER’S GUIDE Appendix-2 Electrical and Mechanical Power Source <Printer Interface Card mode> Power Save Mode: 0.6 W Stand-by: 1.0 W Printing-average: 2.5 W or less <AC Adapter mode> Power Save Mode: 0.7 W Stand-by: 1.1 W Printing-average: 3.
APPENDIX Appendix-3 Paper Output 1 sheet, face up It is recommended that pri n ted sheets are taken from the paper output sl ot immediatel y after printing. Ink Twin cartridge system : sep arate from the prin t head Service Life of Ink C artridge Approx.
INDEX Index-1 INDEX —A— (Alarm) LED 3-2, 5-1 Auto Cut Sheet Feeder 2-9 —B— (BC) LED 3-2 —C— Clean Button 3-3 clean the print head 4-1 Coated paper 2-1 Color InkJet Glossy Paper 2-2, 2-5 Co.
USER’S GUIDE Index-2 —T— Transparencies 2-1 —W— Windows 5-6.
Een belangrijk punt na aankoop van elk apparaat Brother mp-21c/cdx (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Brother mp-21c/cdx heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Brother mp-21c/cdx vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Brother mp-21c/cdx leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Brother mp-21c/cdx krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Brother mp-21c/cdx bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Brother mp-21c/cdx kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Brother mp-21c/cdx . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
