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AMD Radeon™ HD 6850/6870 User Guide Part Number: 137-41807-11.
© 2010 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products.
Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation.
iv AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc..
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 7 Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 7.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6850/6870, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter.
• For an up-to-date listing of certified power supplies, see ati.amd.com/ certifiedpsu . • Certified system cases with good airflow and cooling are recommended. For list of certified cases, see ati.amd.com/certifiedcases . For more information, see Chapter 5 AMD CrossFireX Technology .
4. Turn off the system after the driver has been removed. Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the computer. For example, DVD Player or Multimedia applications.
4 Getting Started AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc..
Chapter 2 Hardware Installation This chapter details how to install your AMD Radeon HD 6850/6870 in your system. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time.
2. Unplug the computer's power cord, and then disconnect all cables from the back of the computer. Caution: Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard.
Figure 2–1 Possible Power Connection Locations on the Graphics Card 1 Power supply 2 Graphics card 8. Fasten the graphics card securely to the back panel. 9. Make sure no internal cables are interfering with components inside the computer (for example, a cooling fan), and then replace the computer cover.
8 Hardware Installation AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc..
Chapter 3 Software Installation This chapter describes the installation of the software and drivers associated with your AMD Radeon product. ATI Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card.
2. From the menu that appears, click Software Install . 3. Follow the on-screen instructions. When prompted, select either Express or Custom . Not all software components are installed using the Express installation. Custom installation allows you to select individual software components for installation.
Chapter 4 Display Configuration This section describes how to configure the display and lists the available display connections. AMD Radeon HD 6850/6870 Connections The following figure shows the display connections available on your AMD Radeon HD 6850/6870 graphics card.
Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card.
The following table shows some examples of multiple display configurations; (A) indicates an active adapter is used and (P) indicates a passive adapter is used. Display abbreviations are mDP = Mini DisplayPort, dDVI = dual-link DVI, sDVI = single-link DVI.
Note: If you are not experiencing any troubles with the display, no adjustments are necessary. 1. Right-click on the desktop and, in the shortcut that appears, click Properties .
Chapter 5 AMD CrossFireX Technology Note: These features are only available for AMD Radeon HD 6850/6870 graphics cards with AMD CrossFireX connections. AMD CrossFireX Introduction AMD CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform.
Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis. 4. Remove any unneeded graphics cards from the computer. Warning: Some graphics cards can get hot while operating.
Figure 5–1 Connecting the Power Cables 1 Power supply 2 Existing card 3 New card 8. Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards. Caution: Always handle the AMD CrossFire bridge interconnect by the connector only.
Figure 5–2 AMD CrossFire Bridge Interconnect Protection Tag Figure 5–3 AMD CrossFire Installation 1 AMD CrossFire graphics cards 2 Interconnect 18 AMD CrossFireX Technology AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc.
9. Fasten the graphics cards securely to the back panel. 10. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 11. Reconnect any cables you have disconnected and plug in the computer power cord.
20 AMD CrossFireX Technology AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc..
Chapter 6 Using Catalyst Control Center Catalyst Control Center Overview The Catalyst Control Center software provides access to the display features of your AMD Radeon HD 6850/6870 product. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop.
Accessing Catalyst Control Center Help Catalyst Control Center Help provides information on the features and concepts of your AMD Radeon product. You can also use the Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version details.
Chapter 7 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. Troubleshooting Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card.
The computer boots up but there is no display. Verify that the monitor is connected properly to the computer and a power supply. If a DisplayPort adapter, passive dongle, or active dongle is used, visit www.
3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable AMD CrossFireX.
Also, make sure that the HDTV component video adapter is properly connected. DVDs will not play in high-quality modes. For displays connected using an analog connection, playback of CSS-protected DVDs may be restricted to certain modes.
Service Availability Language Access Online or mail 24 hours a day English, French, Spanish http://ati.amd.com/support/ or Attention: Customer Care Advanced Micro Devices, Inc., 1 Commerce Valley Drive East, Markham, Ontario, Canada L3T 7X6 Telephone US & Canada Monday to Thursday: 9:00 a.
FCC Compliance Information (USA) This product complies with FCC Rules Part 15. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
CISPR 24:1997/EN 55024:1998—Information Technology Equipment—Immunity Characteristics—Limits and Methods of Measurements Electrical Safety Europe: The Low Voltage Directive—2006/95/EC • EN 6.
VCCI Class B ITE Compliance Information (Japan) KCC Certification Information (Korea) "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area.
C-Tick (Australia and New Zealand) ACMA — Australian Communications and Media Authority • Radiocommunications Act 1992 (Australia) – per notices of section 182 • AS/ NZS CISPR 22: 2006 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards.
32 Reference AMD Radeon™ HD 6850/6870 © 2010 Advanced Micro Devices, Inc..
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