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Dell UltraSharp 27 Monitor User’s Guide Model No. : UP2715K Regulatory model: UP2715Kt.
Information in this document is subject to change without notice. © 2014 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. T rademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Contents 3 Contents 1 About Y our Monitor ....................... 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . .
4 Contents 4 T roubleshooting ......................... 51 Self- T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 52 Common Problems . . . . . . . . . . . . .
About Y our Monitor 5 About Y our Monitor Package Contents Y our monitor ships with the components shown below. Ensur e that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor .
6 About Y our Monitor • Power cable (varies by countries) • DisplayPort cable (DP to DP) 1 pair • DisplayPort cable (Mini-DP to DP) 1 pair • DisplayPort cable (Mini-DP to Mini- DP) • USB 3.
About Y our Monitor 7 Product Features The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm transistor (TFT ), liquid crystal display (L CD), and LED backlight.
8 About Y our Monitor • USB 3. 0 Card Reader (SD/Mini SD, HSMS/MSPRO , MMC). • Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2, DisplayID1.
About Y our Monitor 9 Back View 1 2 3 4 5 6 7 8 Back view Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA - compatible wall mount kit (100 mm x 100 mm).
10 About Y our Monitor Side View Flash-Memory Card Reader slot.
About Y our Monitor 11 Bottom View Label Description Use 1 AC power connector T o connect the monitor power cord. 2 Mini DisplayPort connector Connect your computer with: • mDP to mDP cable, or • mDP to DP cable for 4K2K (max.) resolution.
12 About Y our Monitor Monitor Specifications Flat panel Specifications Screen type Active matrix - TFT L CD Panel type In Plane Switching Viewable image dimensions Diagonal Horizontal V ertical 68.5 cm (27-inches viewable image size) 596.7 4 mm (23.
About Y our Monitor 13 1920 x 1080 67 .5 60.0 193.5 2560 x 1440 88.8 6 0.0 2 41.5 3840 x 2160 133.3 60.0 297 . 0 5120 x 2880* 85 .6 30.0 238.3 5120 x 2880* 177 . 7 60.0 483.3 * T o display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be connected.
14 About Y our Monitor Height (compressed) 427 . 6 mm (16.8 inches) Width 637 .3 mm (25 .1 inches) Depth 204 .5 mm (8.1 inches) Dimensions (without stand) Height 384 .6 mm (15 .1 inches) Width 637 .3 mm (25 .1 inches) Depth 47 . 9 mm (1.9 inches) Stand dimensions Height (extended) 420.
About Y our Monitor 15 Altitude Operating 5, 000 m (16, 404 ft) max Non-operating 12,191 m (40, 000 ft) max Thermal dissipation 580.21 BTU/hour (maximum) 341.
16 About Y our Monitor NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor . Pin Assignments DisplayPort Connector (DP in and DP out) Pin.
About Y our Monitor 17 8 GND 18 AUX(n) 9 ML2(n) 19 GND 10 ML0(p) 20 +3.3 V DP_PWR Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor . NOTE: The USB ports on this monitor are USB 3 .
18 About Y our Monitor USB ports • 1 upstream - bottom • 5 downstream - 1 at back, 4 at bottom Power Charging Port - the one on the rear cover (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible.
About Y our Monitor 19 Card Reader Specifications Overview • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory car d.
20 About Y our Monitor Maximum Card Capacity Supported by the UP2715K card reader Card type Support Specification Support Maximum Capacity by Spec. UP2715K MS Pro HG Memory Stick Pro- HG Support USB 3. 0 speed 32 GB Supported MS Duo Memory Stick Duo Specification 32 GB Supported SD SD Memory Card support USB 3.
About Y our Monitor 21 Maintenance Guidelines Cleaning Y our Monitor WARNING: Read and follow the Sa fety Instructions before cleaning the monitor .
22 Setting Up the Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from the monitor when it is shipped from the factory. NOTE: This stand attaching instruction is applicable for the stand shipped with the monitor . For other mounting solutions (optional), please refer to their respective set up instructions.
Setting Up the Monitor 23 Connecting the DP cables T ypes of DP cables B A DP–DP cables ( 2x ) DP–mDP cables ( 2x ) C D C D Id en ti ca l ca bl e mDP–mDP cable ( 1x ) E Detachable cable clip.
24 Setting Up the Monitor 1. Connection Guide for 5K3K (max.) Resolution with Nvidia Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system.
Setting Up the Monitor 25 2. Connection Guide for 5K3K (max.) Resolution with AMD Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system.
26 Setting Up the Monitor 3. Connection Guide for 5K3K (max.) Resolution with Intel Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system.
Setting Up the Monitor 27 4. Connection Guide for 4K2K (max.) Resolution (Single DP Cable) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer or notebook.
28 Setting Up the Monitor 5. Connection Guide for 5K3K 30Hz (max.) Resolution with Docking Station (T wo DP cables) 1. Follow the connection guide. 2. T urn on the monitor by pressing the power on/off button 3. T urn on your computer . 4. Change resolution if necessary up to 5120 x 2880 30Hz.
Setting Up the Monitor 29 Connecting the USB 3.0 cable After you have completed connecting the DP -mDP cables, follow the procedure below to connect the USB 3 .0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.
30 Setting Up the Monitor Organizing the Cables After attaching all necessary cables to your monitor and computer , (See Connecting Y our Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.
Setting Up the Monitor 31 Removing the Stand NOTE: T o prevent scratches on the L CD screen while removing the stand, ensure that the monitor is placed on a clean surface.
32 Setting Up the Monitor Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA -compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on stable flat table. 2. Remove the stand.
Operating the Monitor 33 Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
34 Operating the Monitor 3 Menu Use the Menu button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System . 4 Exit Use the Exit button to go back to the main menu or exit the OSD main menu. 5 Power (with power light indicator) Use the Power button to turn the monitor On and Off.
Operating the Monitor 35 Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear .
36 Operating the Monitor Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the monitor in real time.
Operating the Monitor 37 Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor . Dell UP2715K Input Sourc e Resolution: 5120x2880, .
38 Operating the Monitor Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP/Mini DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
Operating the Monitor 39 • Color Space: Allows users to select the color space: Adobe RGB , sRGB , CAL1 , CAL2 . Color Space Adobe RGB sRGB CAL1 CAL2 – Adobe RGB: This mode is compatible with Adobe RGB (99% coverage). – sRGB: Emulates 100% sRGB.
40 Operating the Monitor • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the and buttons to select the Gain, Offset, Hue, Saturation.
Operating the Monitor 41 Saturation This feature can adjust the color satura tion of the video image. Use or to adjust the saturation from ‘0’ to ‘100’. Press to increase the monochrome appearance of the video image. Press to increase the colorful appearance of the video image.
42 Operating the Monitor Audio Use the Audio Settings menu to adjust the audio settings. Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz Color Display Audio Energy Menu Energy Use Brightness/Contrast 50 Volume Reset Audio Settings Personalize Others V olume Allows you to increase the speaker volume.
Operating the Monitor 43 USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.
44 Operating the Monitor Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through.
Operating the Monitor 45 Other Select this option to adjust the OSD settings, such as the DDC/CI, L CD Conditioning, and so on. Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz Color Display.
46 Operating the Monitor DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer . Y ou can disable this feature by selecting Disable . Enable this feature for best user experience and optimum performance of your monitor .
Operating the Monitor 47 OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message: The current input timing is not supported by the monitor displa y. Please change your input timing to 5120x2880 @ 60Hz or any other monitor listed timing as per the monitor specifications.
48 Operating the Monitor Dell UP2715K There is no signal coming from your computer . Press any key on th e keyboard or move the mouse to wake it up. If there is no displa y, press the monitor button now to select the correct input source on the On- Screen-Display menu.
Operating the Monitor 49 If you have a Dell desktop or portable computer: • Go to www.dell.com/support , enter your service tag, and download the latest driver for your graphics card. If you are using a non- Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers.
50 Operating the Monitor Rotating the Monitor Before you rotate the monitor , your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor .
T roubleshooting 51 T roubleshooting CAUTION: Before you begin any of the pr ocedures in this section, follow the Safety Instructions . Self- T est Y our monitor provides a self-test feature that allows you to check whether your monitor is functioning properly .
52 T roubleshooting Built-in Diagnostics Y our monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor , or with your computer and video card.
T roubleshooting 53 Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Problem Cause Solution No Video/Power LED Off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
54 T roubleshooting Stuck-on Pixels LCD screen has bright spots • Cycle power On- Off. • Pixel that is permanently Off is a natural defect that can occur in L CD technology. • For more information on Dell Monitor Quality and Pixel Policy , see Dell Support site at: http:// www.
T roubleshooting 55 Wrong Color Picture color not good • T ry different color Preset Modes in Color Settings OSD . • Change the Input Color Format to RGB or YPbPr in the Color Settings OSD .
56 T roubleshooting Product Specific Problems Problem Cause Solution Screen image is too small Image is centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in Display Settings OSD • Reset the monitor to Factory Settings .
T roubleshooting 57 T roubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution Drive letter is not assigned. (Windows ® XP only) Conflict with network drive letter .
58 T roubleshooting The media has been ejected during writing or erasing. Displays the error message, “Error copying file or folder .” Displays the error message, “Cannot write folder (folder name) or file (file name),” during writing, or , “Cannot remove folder (folder name) or file (file name),”.
Appendix 59 Appendix W ARNING: Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
60 Setting Up Y our Monitor Display Setting Up Y our Monitor Display Setting the display resolution to 5120 x 2880 (maximum) For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 5120 x 2880 pixels by performing the following steps: In Windows XP®: 1.
Setting Up Y our Monitor Display 61 Font Size Adjustment Guide At resolution 5120x2880 UP2715K is at 218PPI . It is recommended to enlarge the desktop icon for easy viewing.
62 Setting Up Y our Monitor Display If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://www.dell.com/support/ , enter your service tag, and download the latest driver for your graphics card.
Setting Up Y our Monitor Display 63 Procedures for setting up dual monitors in Windows Vista ® , Windows ® 7 or Windows ® 8/ Windows ® 8.1 Content (a) For Windows Vista ® (b) For Windows ® 7 (c) For Windows ® 8/Windows ® 8.
64 Setting Up Y our Monitor Display 3. Click Identify Monitors . Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor .
Setting Up Y our Monitor Display 65 (b) For Windows ® 7 Connect the external monitor(s) to your laptop or desktop using a DP cable and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard.
66 Setting Up Y our Monitor Display (c) For Windows ® 8/Windows ® 8.1 Connect the external monitor(s) to your laptop or desktop using a video cable (DP , HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1.
Setting Up Y our Monitor Display 67 1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop. 2. Right-click on the desktop and click Screen resolution . 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect .
68 Setting Up Y our Monitor Display Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor .
Setting Up Y our Monitor Display 69 (d) Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. NOTE: Please optimize the size of the icons and fonts on multiple monitors to suit the user preference.
70 Setting Up Y our Monitor Display (iii) For Windows ® 8/Windows ® 8.1 Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience.
Setting Up Y our Monitor Display 71 (i) For Windows Vista ® (ii) For Windows ® 7.
72 Setting Up Y our Monitor Display (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K Show desktop only on…: Display the status of a particular monitor . This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor .
Setting Up Y our Monitor Display 73 (i) For Windows Vista ®.
74 Setting Up Y our Monitor Display (ii) For Windows ® 7.
Setting Up Y our Monitor Display 75 (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K 2.DELL UP2715K.
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